Your GP practice is open: but you will notice some differences 

Along with all GP Practices in Leicester, Leicestershire and Rutland, we are delivering the covid vaccination programme. This is the biggest immunisation programme in the history of the NHS in response to one of the most serious challenges to public health the world has faced. This vital work will prevent thousands of people suffering serious illness or hospitalisation. We are proud to be involved in this essential work. 
 
We also know that our patients continue to need our help with all the usual health care needs they have. So, although we are very busy we remain open to provide the care you need. It's important to: 
Get medical help if you think you need it 
Keep any appointments or procedures you have booked – unless you’re told not to go 
Go to hospital if you’re advised to 
 
However, during this busy time and with Covid still a significant threat to people’s health we ask for your ongoing co-operation and understanding to help us help you. This means: 
 
We may have to rearrange appointments or clinics, sometimes at short notice; 
To prevent the spread of coronavirus (COVID-19) there have been changes to GP appointments. But it's still important to get help from us if you need it. You can contact your GP surgery by: 
Visiting our website 
Using our Engage Consult Online Consultations Service 
Calling us 
You can also order repeat prescriptions online 
You will only be asked to visit the surgery if absolutely necessary. We will advise you about what to do. A phone or video call with a GP, nurse or other healthcare professional may be booked for you. We will discuss the best option with you. 
Reception staff may ask you a few questions about your condition to make sure you get the right care you need. They will never make a clinical decision about whether you need see a doctor but will be able to advise you about what the alternatives are if appropriate; 
Your local pharmacist can provide advice and treatments for minor ailments and conditions and without the need to book an appointment; 
Often you can use self –care to meet your health needs. The best place to get accurate health information is the NHS website. The NHS website has information and advice on medical conditions and symptoms, common medicines, healthy lifestyle 
Go Digital! Systm Online – Patient Online Services can offer you... 
Order repeat prescriptions 
See parts of your health record, including test results 
Book, check or cancel appointments 
Engage Consult – Online Consultations with the Surgery, Any patient of the practice can use our online consultation service from a phone, tablet or computer. You will get a same-day response during our online consultation hours and outside of these hours you will get a response on the next working day. You can contact us about a medical problem or an admin issue and your enquiry will be dealt with by the most appropriate member of the team. If you choose to consult about a medical problem, you will be asked a series of questions about your symptoms. Your answers are helpful to the GP team and you can add your own comments too. 
If you have an urgent care need you can also call NHS 111 which is available 24 hours a day, 7 days a week. 
If you are housebound or too unwell to get to the surgery then telephone the surgery and speak with one of our Reception team members. The Duty Doctor will contact you and advise you appropriately. It is generally much better and safer to see patients in the surgery so if at all possible, patient will be advised to come to the surgery to be seen. 
 
 
 
Thank you very much for your continued support and please continue to follow the public health advice and stay safe during this pandemic. 
 
Your GP Practice Team 

COVID-19 Patient Advice 

For the latest advice and guidance on coronavirus go to https://www.nhs.uk/conditions/coronavirus-covid-19/ 
 
To contact the 111 Service please go to https://111.nhs.uk/ or if you need to speak to someone call “111”. 
 
Please do not visit the surgery - seek guidance online 
Our vision is to see the patients of Bushloe Surgery enjoying healthy lives through the provision of outstanding primary care. 
 
Our helpful, caring and enthusiastic staff strives to achieve this through high quality healthcare that is patient-centred and user friendly. 
Patient Announcement 
 
We’re asking all patients to request their Prescriptions Online, or via our automated telephone line which is 0116 257 8025. All queries and amendments can be made online or via our Prescription Line. 

Find the right service 

In order for you to access the right service please select your reason for an appointment from the drop-down list below. If you need further advice you should either call the surgery or 111 for more information: 

Friends & Family Test 

To leave a review on our service please click here 

CQC Report 

CQC Report 

Find the right service 

In order for you to access the right service please select your reason for an appointment from the drop-down list below. If you need further advice you should either call the surgery or 111 for more information: 

Friends & Family Test 

To leave a review on our service please click here 
 
 
 
 
 
 
 
 

New patients. 

 
 
 
 
 
 
 
 

Who we are. 

 
 
 
 
 
 
 
 

What we do. 

 
 
 
 
 
 
 
 

Patient engagement. 

Opening Hours 

Monday 
08:00 - 18:30 
Tuesday 
08.00 - 18:30 
Wednesday 
08.00 - 18:30 
Thursday 
08.00 - 18:30 
Friday 
08.00 - 18:30 
Saturday 
Closed 
Sunday 
Closed 

Contact Details 

Telephone 
0116 344 0233 
Fax 
0116 257 8021 
Prescription Line Number 
0116 257 8025 
Email 
bushloesurgery@nhs.net 
NOTE: This e-mail address is NOT for clinical problems, please go to Engage Consult to communicate any clinical issues you wish to be viewed by a doctor, alternatively please call us, or if out of hours please call “111”. This e-mail address is for non-urgent admin and business related matters only. 
Address 
Bushloe Surgery, Two Steeples Medical Centre, Abington Close, Wigston, LE18 2EW 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
** Monday 19th July - Covid-19 Restrictions ** 
 
We would like to remind all our patients as from Monday 19th July our current Covid-19 guidance and measures will stay the same, as per all NHS Services. 
Patients will need to continue wearing face masks within the medical centre and follow the social distancing measures. 
Our GP’s and Nurse Practitioners will be providing telephone consultations along with Face-to-face appointments if deemed necessary after triage, please do not attend appointments if you have symptoms suggestive of Covid-19. 
The safety of our patients and staff remains our main priority and we thank you for your complete understanding and cooperation throughout the pandemic. 
 
 
 
** GP Survey - Help us to plan our GP Services by sharing your experiences ** 
 
We’d like you to help us understand what changes to GP services have worked well and what could be improved, following the COVID-19 pandemic. Please share your views and experiences by completing our survey.  
 
 
 
Our site uses cookies. For more information, see our cookie policy. Accept cookies and close
Reject cookies Manage settings